1 DEFINITE BOOKINGS: Will be deemed definite once the terms and conditions are accepted.
2 CONFIRMATION: The School will confirm the booking, via email or in writing, within 5 days.
3 PAYMENT: A 25% non refundable deposit is required if the booking is over 28 days from the start date of the course. For the Fast Track modular course the non refundable deposit is a maximum of £500.
a) The balance of payment is due 28 days prior to the date of the course.
b) If the booking is within 28 days of the start date of the course the full fee is required.
c) If within 28 days prior to the course the Student has not paid the balance of the fee, on the 28th day a reminder letter/email will be sent. If 21 days from the date of the course the balance has not been received the School reserves the right to sell the Student’s berth.
d) If the School is successful in selling the space and mitigating its costs the student will only forfeit the deposit.
e) If the School fails to sell the space, the Student will be liable for the full fee. If the Student fails to remit the balance due, it is agreed that 3% per month can be added to the outstanding amount, on compound interest rates, from the twenty eighth day, prior to the course until paid.
4 CANCELLATION/DELAY/NON ARRIVAL:
a) You have 7 days from your booking date to cancel a course and your deposit will be returned in full, minus a 3% handling charge for card payments or the bank charges incurred for an online bank transfer.
b) If you are likely to be delayed beyond the start of your course, please inform us as early as possible.
c) A student who cannot attend their course through illness or commitments elsewhere is requested to contact the school as soon as possible. If it is necessary to cancel the course within twenty eight days of commencement of the course every possible attempt will be made to mitigate the Student’s costs, to let the space elsewhere. If successful the Student will only forfeit the deposit. If unsuccessful the Student will be expected to pay the full fee. Insurance is strongly recommended details can be found on our website.
d) Any Student who fails to arrive, for any reason whatsoever including illness and has not notified the School, will automatically forfeit the total monies paid and no liability by doing so shall attach to the School whatsoever.
5 COURSE DURATION:
a) Practical 2, 3, 4, 5 & 7 day courses, from approximately 1830 on the first evening until 1600 hours on the last day or otherwise stated on your booking confirmation. Theory courses, from approximately 0900 on the first day until 1700 on the last day.
b) Note that these are only a guide and any variation will be made prior to the course commencing.
6 LATE RETURN OF SAILING VESSEL: For whatever reason beyond the date of the course the Students can stay onboard at the company’s victualling expense or return home if they wish at their own expense. No liability shall extend beyond this.
7 UNDER 18’S: Under 18’s accepted when sailing with parent or guardian. For students under 18 these Terms and Conditions must be accepted by the parent or guardian.
8 INSTRUCTION ON YOUR OWN YACHT: All conditions herein apply, plus the Student will be expected to reimburse any travelling or out-of-pocket expenses for the Instructor from the Hamble base to wherever the vessel is lying, and the return journey plus salary on a pro-rata fee rate, if applicable.
a) The Student’s vessel will be expected to be equipped with the minimum RYA standards and provide the Instructor with all bedding, victualling whilst on board.
b) If the Student’s vessel is over 50 miles from Hamble and it is not possible for the Instructor to get to the Student’s vessel within 2 hours, please allow pro-rata fees.
c) Insurances: The Owner must notify his Insurance Company that there will be a qualified Instructor onboard delivering tuition but the Owner remains the Skipper at all times. It is also agreed that the Owners Insurance is Fully Comprehensive and covers all aspects of normal marine insurance for the area in which the Skipper is expected to sail, with additional days leeway to allow for adverse weather
9 FOREIGN PORTS: Please take your passport on any course in the event of calling into any foreign country, whether intended or not. A Student must seek permission from the Skipper for anything he brings on the School vessel whilst in a foreign port. He shall indemnify the Hamble School of Yachting, its employees and staff, against any actions that may result from breach of this rule.
10 SKIPPER’S/PRINCIPAL’S DECISIONS: The Principal’s decision is final at all times, on any of the School’s property and the School’s vessels, until the Skipper takes over.
a) Skipper’s Decisions: From the moment the Skipper steps onboard the instruction vessel in accordance with marine practice, the Skipper’s decisions are final always.
b) All crew/students will accept all orders and decisions given to them by the Skipper at all times whilst onboard the School’s vessel or ashore, for the duration of the course until the course is complete and the Skipper is no longer onboard the vessel. The Skipper’s authority is total day and night in accordance with Marine Law.
c) If for any reason whatsoever a Student does not accept an order from the Skipper or his designated substitute, whether the Student considers it to be reasonable or not, the Student shall be considered to be in breach of his Articles of sailing. The Skipper shall take any action or decision he considers fit for the well being of the vessel and crew. If The Student is placed ashore at the nearest port no liability whatsoever shall attach itself to the School and neither shall the Student have redress for any expenses or unused portion of the fee. Neither any redress against the Skipper or School as a result of actions taken by the Skipper.
11 SEA TIME: Every attempt will be made to give pupils maximum sea time. However, if in the Skipper’s opinion weather conditions, safety or any other consideration renders it imprudent, the Skipper’s decision is final.
12 VESSEL CHANGE: If the School changes vessels, due to any vessel becoming unsuitable, for any reason whatsoever, or a vessel is delayed, this in no way affects the validity of the booking of the Terms and Conditions stated herein they remain good.
13 SCHOOL CANCELLATION: If, for any reason, the School is unable to fulfil a booking or a vessel becomes unseaworthy for any reason whatsoever, the School will inform the Student immediately the knowledge is available. No liability shall attach itself to the School beyond the refund of the full fee paid by the student(s) or unused portions thereof.
14 SCHOOL INSURANCE: The School is insured for instruction. However Student’s needs vary. The School strongly advises that the Student obtain their own insurance, details of which can be found on our website. The Student agrees the School Insurance Policies are adequate and the Policy is available, on request, for inspection at the Hamble School of Yachting.
a) No liability is accepted for any Student’s vehicles parked in the Marina grounds, or Student’s Possessions in the vehicle, on the pontoons or in the Schools vessels or accommodation.
b) No liability is accepted for Students whilst on School grounds, in any of the School properties, on ladders, pontoons or vessels and all Students participate in any aspect of any course at their own risk.
16 BREAKAGES OR DAMAGES: Howsoever caused must be immediately notified to the Skipper or Principal. Students shall be liable for any loss or damage to School equipment, vessel’s equipment, up to and including the first £100 per item.
17 CERTIFICATES: The School’s standards of instruction are high and certificates will only be issued at the end of a course if, in the opinion of the School’s Instructors and Principal, the Student has reached the necessary standard. The School’s Principal and Instructor’s decision shall be final and accepted by all Students.
18 DUTIES ONBOARD:
a) All Students will be expected to participate in cooking, cleaning vessel and routine maintenance as required by the Instructor. At the end of the course all Students will be expected to clean the vessel from stem to stern.
b) Students who stay onboard for an exam are required to clean the boat once the examiner has left. Failure to do so will incur a cleaning charge of £100 which will be divided between all students onboard.
19 DISPUTE: Any dispute should be brought to the attention of the skipper or principal at the earliest opportunity to be resolved. In the event of a dispute not being settled by mutual agreement, it is agreed that this agreement (contract) shall be governed by the laws of England and the parties submit to the non-exclusive jurisdiction of the courts of England in respect of and dispute or difference between them arising out of this agreement (contract). It is further agreed all agreements between customers, clients and Students and staff of the Hamble School of Yachting shall be governed by English Law, even when the dispute occurs outside British territorial waters
20 DATA PROTECTION: The school will not pass or sell on any of your personal details to any third party with the exception of the Royal Yachting Association for the purposes of certification registration only. By making a booking with the school you will be added to our mailing list to receive latest news and offers, you will have the opportunity to opt out if you wish via these mailings. The School will hold your personal details on a secure server in order to keep information regarding your past and future bookings. Students Completing a course via ryainteractive.org: To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course. Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course. Instructional support will be provided by this training centre for a period of 1 year from the date of your course booking. On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org. Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org. Students Completing a course via sailingcourseonline.co.uk: To enable access to your online course we need to share some of your personal data with Sailing Course Online via www.sailingcourseonline.co.uk. This training website and database is held and maintained on a secure server. Sailing Course Online is an RYA training centre which specialises in online navigation training and will not use your personal information for any reason other than enabling your course. Your payment information will be collected by Hamble School of Yachting on behalf of Sailing Course Online. This information is collected by Hamble School of Yachting and is not passed on to any other organisation. Payment information for the purpose of logging you into the Sailing Course Online admin will not be retained once the payment is made. Your name and email address will be entered on www.sailingcourseonline.co.ukin order to create your user account. Your postal address will be provided in order to send your student pack. You will have access to the site for eight months in order to complete your online course. During this period, your personal information will be held on the website by Sailing Course Online and may be available to Hamble School of Yachting who may have access to the Sailing Course Online database. This period maybe extended should you wish to extend your course access. On completion of your course, your name and email will be retained by Sailing Course Online for the purpose of recording details of the course and any certification you gain as a result of it. This information allows Sailing Course Online to record your certification. Your Instructor will not hold any information for the purposes of Sailing Course Online student support after this date. Please note that this agent may hold information to enable provision of other training not associated with the Sailing Course Online course. Should you not complete the course in the given time frame, your name and email will be retained by Sailing Course Online for the purpose of recording details of the course. This information allows Sailing Course Online to retain a record of coursework you have completed. If you would like your personal data removed from www.sailingcourseonline.co.uk prior to the end of your access period or at any time before you have completed your course, you can request it by email. Please contact firstname.lastname@example.org giving your name and email address and the course you would like to delete. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost. If you would like details of your online course removing from the Sailing Course Online database when you have completed the course, please email your request to email@example.com giving your name and email address. Please note that removal of course details from the Sailing Course Online database, means that any certification gained as a result of this course will not be verifiable by Sailing Course Online, nor would Sailing Course Online be able to help with a replacement certificate. Full details of how Sailing Course Online will deal with your personal information is given in the Sailing Course Online terms and conditions.